Talking about the union

A strong union relies on reps to attract new members and get them involved. But that doesn't mean being pushy or giving a sales pitch — it's about listening to people and responding to their concerns. It's easy when you know how, find out more in this interactive guide.

Who is this interactive guide for?

This guide is for union members and reps who want to develop their talking and listening skills, build relationships at work and get tips on how to ask people to join their union.

How will this guide help me?

This guide will:

• provide details on how to approach people and start a conversation
• show you appropriate responses and how to listen effectively
• explain how to overcome challenges and how to tell your story.

How do I complete it?

All you need is an internet-enabled mobile device (a phone or tablet) or a computer.