Universal Credit

Universal Credit is the new way that benefits are now paid, there are significant changes to the way benefits are calculated and administered. Find out how you, as a union rep, can help your members with this major change to social security payments, learn more in this interactive guide.

Who is this interactive guide for?

This guide is for union members and reps who want to understand universal credit 

How will this guide help me?

This guide will:

• guide you on what the changes are
• provide information about how it will affect your members
• show you what you can do about it and provide further resources.

How do I complete it?

All you need is an internet-enabled mobile device (a phone or tablet) or a computer. Do as little or as much as you like each time you log on — your progress will always be saved. Next time you log on just pick up where you left off, this one will take you about 15-30 minutes to complete. 

Upon completion of this module, you will receive a digital credential as proof that you have done this e-learning. You will receive this via email (from the TUC via Acclaim), so please keep a look out for it. 

What is a digital credential?

A digital credential is evidence that you have completed this e-learning. You can share your credential with your union colleagues or employer to show them what you know.

Find out more about TUC digital credentials.

(You may have to register/login to access the guide)