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About this resource

Supporting learners will help reps understand how they can support members learn at work. The module covers how to interview learners and details what skills are needed. Learn more with this interactive guide.

Who is this interactive guide for?

This guide is for union members and reps who want to learn about language support for workers, helping workers and strengthen the union.

How will this guide help me?

This guide will:

  • explain how workplace reps can support learners with learning
  • give interview tips and advice
  • suggest some of the ways to record learner action plans.

How do I complete it?

All you need is an internet-enabled mobile device (a phone or tablet) or a computer. Do as little or as much as you like each time you log on — your progress will always be saved. Next time you log on just pick up where you left off, this one will take you about 15-45 minutes to complete. 

Upon completion of this module, you will receive a digital credential as proof that you have done this e-learning. You will receive this via email (from the TUC via Acclaim), so please keep a look out for it. 

What is a digital credential?

A digital credential is evidence that you have completed the eNote. You can share your credential with your union colleagues or employer to show them what you know.

(You may have to register/login to access the guide)

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