The TUC calls for the roll out of UC to be stopped and for a fundamental rethink of the policy.
Download full TUC response (PDF)
We appreciate the opportunity to respond to the SSAC consultation on the Government’s proposals for managed migration of Universal Credit. The introduction of Universal Credit (UC) is one of the most significant social security reforms in recent decades. And the managed migration of around 3 million claimants holds significant challenges.
The TUC believes that UC based on its current design, and on the experience of the roll out so far, is not ready for the next phase of managed migration. It is fair to say that the roll out of UC has been shambolic. Warning after warning about the new system has been ignored. And the TUC has repeatedly called for the roll out of UC to be stopped and for a fundamental rethink of the policy.
The problems with UC are well documented; difficulties in registering a UC claim online, excessive payment delays, housing arrears, financial hardship and increased use of foodbanks. And it is not just the delivery of UC; there are serious issues with the design and the policy of UC embedded within the new system. This includes the rigidity of the monthly assessment periods not working for all claimants, financial cuts to UC which have made it less generous than the previous system, questions on the notion of ‘making work pay’, and the lack of detail on how in-work conditionality will work in practice.
A wide range of other organisations also raise issues and concerns on UC.
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