Flexibility or fiction? Why the rise of talent platforms shows we need action on worker status
What do upmarket hotel Claridge’s, retailer Urban Outfitters and café chain Colicci’s have in common? They have all used so-called talent platforms: agencies that supply ostensibly self-employed workers to do roles such as shop assistants and baristas that most of us would expect to be employees.
Peter Wieltschnig - 05 Feb 2026
Rights at work