Issue date
  • New Ofgem data shows that the number of gas and electricity accounts in debt and where households have no plan to repay has gone up by over 50% since 2021.
  • The average level of debt is around double what it was five years ago – now standing at £842 for electricity bills and £697 for gas bills. 
  • TUC calls for a windfall tax on bank profits to cut energy bills for the majority of households by up to £517.

The TUC has today (Friday) renewed its call for a social tariff to bring down energy bills for the majority of households in the UK – funded by a windfall tax on banks' enormous profits.

The call comes as new Ofgem figures released today show that the number of accounts in debt with no plan to repay has gone up for both electricity and gas: 

  • 1.2 million customers have electricity bill debt with no plan to repay – a 52% increase since 2021.
  • Around a million (955,000) have gas bill debt – a 51% increase since 2021.

Cost of living pressures

Andy Burnham has been “quick out of the blocks” with policies aimed at giving people some breathing space – including scrapping VAT on energy bills, says the TUC.

But today’s data shows that the government has to go “further and faster”, as millions of working people are “left to scramble for things to cut back on”, the TUC says. 

Recent TUC polling conducted by YouGov in the three months up to late June shows that:  

  • More than a third (35%) of adults had cut back on hot water usage for baths and showers at least several times a month to reduce their spending – and 15% say they do this on most days. This is despite the fieldwork being complete in warmer months of the year.
  • More than a third (37%) regularly did not use electrical appliances as often as needed to reduce their spending, with 15% doing this every day or most days.

While working people are struggling, banks are enjoying bumper profits:

  • The big four banks are making more than £1bn in profit a week, based on the first half of the year.
  • Across the banking sector the bonus pool paid out last year reached a record £25bn.

Taxing banks to cut bills

While Trump’s illegal war in Iran has seen households hammered by further jumps in energy bills, costs have been stubbornly high since Russia’s illegal invasion of Ukraine. 

TUC analysis shows that average annual payments for energy bills have gone up by £437 compared to May 2021 – costing households a total of £2,500 in the time since (up to May 2026). And the situation is set to get even worse from next month, as energy costs for domestic use are set to go up by 4% for a typical household in England.

A social tariff funded by taxes on banks would reverse this trend - by cutting energy bills for the majority of households by up to £517 per year. 

Currently the bank surcharge is an additional 3% corporation tax on the profits of banking companies above £100 million, which was reduced from 8% in April 2023 by the Conservatives – just as bumper profits kicked in alongside higher interest rates.

The TUC is calling for the government to increase the surcharge to raise up to £60 billion over the next four years – and help cover the cost of the social tariff.

  • A 16% surcharge, which is doubling what it originally was before the Conservatives cut it, would deliver £24bn over four years.
  • A 35% surcharge, which would be the same level as the windfall tax the Conservatives imposed on energy companies, would deliver £60bn over four years.

Even the bare minimum of reversing the Tory cuts and setting it at 8% would raise £9bn over four years.

TUC General Secretary Paul Nowak said:

“Energy costs are crushing households up and down the country – with many getting into debt just to keep the lights on.  

"The government are rightly prioritising help for households with the cost of living. But with energy prices set to rise in October as a result of Trump’s reckless warmongering – and no end in sight to war in the Middle East – ministers will need to go further and faster to protect households.    

“That's why the government should cut household energy bills with a social tariff – paid for by taxing banks' enormous profits.   

“It’s the right thing to do. Banks are enjoying bonanza profits while many up and down the country are struggling to get by – they can well afford to pay more tax.”  

ENDS

Notes to editors:

Data source: statistics are taken from the latest Ofgem data on debt and arrears indicators, available at: https://www.ofgem.gov.uk/data/debt-and-arrears-indicators 

- Big four bank profits are calculated using half-year profit figures from the financial results for Barclays, Lloyds, NatWest and HSBC. As HSBC report in USD, we use the Bank of England’s exchange rate data to convert to GBP.

- About the TUC: The Trades Union Congress (TUC) exists to make the working world a better place for everyone. We bring together the 5.3 million working people who make up our 47 member unions. We support unions to grow and thrive, and we stand up for everyone who works for a living.

Enable Two-Factor Authentication

To access the admin area, you will need to setup two-factor authentication (TFA).

Setup now