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Worker protections in the UK compared to the rest of the OECD

Report: Falling behind on labour rights

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The Employment Rights Act introduces major reforms to UK employment law, with changes being implemented in stages from December 2025 through to 2027.

Employment Rights Act

Case studies - Our Work Matters

Too often, outsourcing to private providers has come at the expense of our services and the workers who keep them going. Workers are undervalued, under-appreciated and underpaid. But outsourced workers are fighting back - here are some success stories.

Bumper pay rise for Camden's traffic wardens

Camden traffic wardens are celebrating after securing a big pay boost in their long-running dispute with NSL, Camden Council’s private contractor, thanks to UNISON.

"Don't be afraid to be bold": Winning for outsourced workers at ISS

Last year, around 100 outsourced and low-paid PCS members employed by ISS as cleaners, security guards and support staff in three government departments took 46 days of strike action after ISS failed to improve on a 2% pay offer.

Winning for outsourced workers

In the midst of the pandemic, outsourced school meals workers across England got in touch with their union, UNISON. Their employer Dolce, a private school catering company, was cutting the contracted hours of staff, while still expecting many of them to work the same actual hours.

"I just want to show other people there's power in union"

Joanne Thompson, 50, is an outsourced hospital cleaner from Blackpool. She won pay parity with NHS colleagues as well as pay enhancements and the right to sick pay following strike action in July 2022.

"Support from the TUC's Solidarity Hub turbo charged our campaign"

When management offered their staff at Hinduja Global Solutions (HGS) a 3.25% pay rise they weren’t impressed. PCS members voted with their feet and took prolonged strike action to secure a much better deal for all the team.

“Don’t underestimate the benefits of being part of a union, especially if you want things to change for the better in your place of work.”

Inflation was hammering the pay of DHL easyJet staff at Gatwick Airport and pay claim offers were pitiful, while directors enjoyed huge bonuses. But after a 98% ballot for strike action bosses were forced to listen up.

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