Member Adviser x2

2 roles available, full and part-time

The National Education Union is a force for change in the world of education, bringing together more than 500,000 educators in maintained and independent schools and colleges across the UK.  

We are currently recruiting for two Member Adviser who will join the AdviceLine team based in Doncaster. The successful candidates will contribute to the advancement of the union’s aims by advising NEU members on a wide range of employment concerns arising from their role in education. In doing so, they will work as part of a close-knit team and cover a range of employment related matters including workload, capability, pay and redundancy.

Prospective applicants will need to be highly motivated and able to make clear, informed and effective decisions. They will have a sound understanding of employment concerns and the role of trade unions in addressing them. Additionally, they will need to demonstrate strong IT literacy skills, good oral and written communication skills and an excellent telephone manner. As supportive team workers, they will be able to function comfortably during periods of increased pressure.

Working hours in the AdviceLine are 35 hours per week (full-time) and follow a shift pattern between the hours of 9.00 to 19.00.

We offer good conditions including a commencing salary of £47,701 per annum, 33 days annual leave plus 4 days paid additional holiday entitlement as the NEU office closure days at Christmas and a defined benefit pension scheme. Salary and benefits are pro-rata for part-time applicants.

Further details can be downloaded at https://neu.org.uk/working-neu where applicants will be able to complete an online application on our recruitment portal. Closing date is mid-day Friday 23rd October 2026.

THE UNION IS FUNDAMENTALLY COMMITTED TO EQUAL OPPORTUNITIES IN ITS POLICIES AND PRACTICE