Case study – OurTime
Case study - OurTime - A work-life balance project
The OurTime project was a partnership between PCS union and the Inland Revenue. It was a response to the challenge of delivering a more accessible service and extending opening hours to the public, whilst at the same time helping staff to have a good balance between work and personal life.
The project was a great success and all of its main aims were met:
- To look at how working time arrangements can be developed to maximise work-life balance over the duration of an individuals working life
- To extend accessibility and improve the quality of service provided
- To develop partnership working and identify how this can practically be applied to a changing environment
- To provide opportunities to up-skill staff and deliver life-long learning through the workplace. [see Inland Revenue case study]
- To extend links with the community
The other central aim of the project was to develop a tool that could then be applied to the rest of the Inland Revenue and also, the hope is, a wider audience. The project developed a process which are explained in the online resource pack with resources, examples, a process map, tools and results.
The pack includes a:
- how-we-did-it guide
- valuable new PCS guide on setting up a workplace learning centre
- staff survey to establish working time preferences
- flexible working guide
- details of a workshops to develop team based approaches to work organisation, training and organizing for flexibility and security
The website will help you
- learn all about the project
- access details of the training course
- develop a similar project for you own workplace.
OurTime: Meeting needs, improving services. A work-life balance project
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