The human price of dynamic pay
Platform operators are now using dynamic pay to boost their profits and exert greater power over workers.
This means that different workers may be offered different rates for the same job, determined by an algorithm whose operation is a mystery to those subject to it.
Workers, for their part, can no longer accurately predict what they will earn when they head out for a shift.
The prospect of collective bargaining between unions and employers, still limited in the UK platform economy, is undermined because there is not a wage rate to negotiate over.
The case studies in this report shows the human side of this development including the effect of workers’ stress levels and the toll it takes on family life.
They make a compelling case for swift government action to put the legal protections in place to ensure that platform work is dignified work.
This report therefore argues for action in three linked areas: ending dynamic pay-setting, urgent reform of employment status, and collective data rights that enable effective transparency and bargaining.
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