Employment Agencies Standard Inspectorate

Makes sure a worker is paid what they are entitled to and doesn't have their wages withheld

Ensures an employment agency does not charge a fee for finding an agency worker assignments

Ensures that an agency worker is given written information relating to the type of work that an employment agency will find for the worker and also relating to each assignment that an agency worker undertakes

Makes sure an agency worker is not forced into paying for additional services from the agency

Ensures that an agency worker has a safe environment to work in

If you suspect that vulnerable workers in your workplace are having their basic employment rights breached you can make a complaint to the relevant enforcement body to ensure that the employer complies with the minimum legal standard that a worker is entitled to. It may be possible for you to resolve the issues with the employer in the first instance. If this isn't possible the threat of involving an enforcement body or the actual assistance from an enforcement officer may force a rogue employer to act.

The TUC has worked with the enforcement agencies to compile a set of videos outlining the role of each agency, the powers of their officers and the sanctions they can impose on employers. Please see the links below for further information.