Pay and Work Rights Helpline

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This video outlining the role of the Pay and Work Rights Helpline will give you further information on how to contact the enforcement agencies.

You can contact the enforcement bodies by calling the Pay and Work Rights Helpline on 0800 917 2368. The helpline has trained advisers who can give information and guidance about their basic workplace rights. If you need help to enforce these rights for your members they can put you in touch with the relevant agency who will investigate further and take enforcement action where necessary.

If you suspect that vulnerable workers in your workplace are having their basic employment rights breached you can make a complaint to the relevant enforcement body to ensure that the employer complies with the minimum legal standard that a worker is entitled to. It may be possible for you to resolve the issues with the employer in the first instance. If this isn't possible the threat of involving an enforcement body or the actual assistance from an enforcement officer may force a rogue employer to act.

The TUC has worked with the enforcement agencies to compile a set of videos outlining the role of each agency, the powers of their officers and the sanctions they can impose on employers. Please see the links below for further information.

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